FAQS | Right Click SMS

What are some of the benefits of using the SMS API?

Send messages automatically from your system (CRM, ERP, e-commerce platform).

No manual intervention needed for sending OTPs, alerts, or notifications.

Reduces human error and saves time.

Example: Automatically send an order confirmation SMS immediately after a customer places an order.

What is API?

An API (Application Programming Interface) is a set of rules and protocols that allows one software application to communicate and interact with another. Think of it as a messenger or bridge between two programs.

What Platforms are supported?

Browser-based dashboards for managing campaigns and monitoring analytics

Supported On:

Chrome, Firefox, Edge, Safari

Features:

Sending SMS, WhatsApp messages, emails

Scheduling campaigns

Viewing reports

Managing contacts and templates

How much does it cost to send an SMS?

The cost of sending an SMS varies depending on the service provider and your chosen plan. Charges may be per message, bundled in a package, or included in subscription plans.

How do I buy SMS credits?

After logging in:

Find "Buy Credits", "Top Up", or "Billing" in the dashboard.

Choose how many SMS credits you want to buy

Are there any other involved when using RightClick?

You need a Bulk SMS service provider (Twilio, MessageBird, Infobip, local panels).

They provide:

  • API access or web panel
  • Delivery infrastructure
  • Reporting and analytics

Does RightClick SMS offer discounting Messages?

Yes, RightClick SMS services often offer discounted messaging, especially when you send larger volumes or use specific options. The availability and type of discounts can vary by provider, but here's how it typically works:

Volume / Bulk Discounts

Many SMS platforms (including local and regional services) provide tiered prices — the more SMS you buy, the lower the price per SMS:

Examples: Pricing per SMS gets cheaper as you buy larger credit bundles.

Who pays for any incoming SMS messages (i.e. replies to my messages)?

In most cases, customers pay their standard SMS charges when replying, and the business may also pay a small inbound SMS fee depending on their SMS service plan.

Is there a daily or monthly minimum quota for sending SMSs?

RightClick offer flexible plans with no mandatory minimum.

Do RightClick offer credits expire?

Yes. RightClick credits usually expire if they are not used within a certain period (commonly up to 365 days).

Who pays for failed messages?

You are not charged for messages that fail to deliver. SMS providers typically only charge for successfully delivered messages.

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What are some of the benefits of using the SMS API?

Send messages automatically from your system (CRM, ERP, e-commerce platform).

No manual intervention needed for sending OTPs, alerts, or notifications.

Reduces human error and saves time.

Example: Automatically send an order confirmation SMS immediately after a customer places an order.

What is API?

An API (Application Programming Interface) is a set of rules and protocols that allows one software application to communicate and interact with another. Think of it as a messenger or bridge between two programs.

What Platforms are supported?

Browser-based dashboards for managing campaigns and monitoring analytics

Supported On:

Chrome, Firefox, Edge, Safari

Features:

Sending SMS, WhatsApp messages, emails

Scheduling campaigns

Viewing reports

Managing contacts and templates

How much does it cost to send an SMS?

The cost of sending an SMS varies depending on the service provider and your chosen plan. Charges may be per message, bundled in a package, or included in subscription plans.

How do I buy SMS credits?

After logging in:

Find "Buy Credits", "Top Up", or "Billing" in the dashboard.

Choose how many SMS credits you want to buy

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